Frequently Asked Questions
What services does Winner Made offer?
Winner Made offers custom apparel printing and decoration, including screen printing, DTF printing, embroidery, and graphic design.
How do I place a custom order?
Complete the custom order form with your garment choices, quantities, sizes, design details, and deadline. We’ll review your request and follow up with a quote.
Is there a minimum order quantity?
Minimums depend on the service, garment, and design. Submit your project details through the order form, and we’ll confirm the minimum for your order.
Can you help create or update my design?
Yes. Tell us what you have in mind and include any logos, images, or inspiration with your request. Design work may affect the final price and timeline.
What file types should I send for my artwork?
Vector files such as AI, EPS, or SVG are preferred. High-resolution PNG or PDF files may also work. If you’re unsure whether your file is print-ready, send it with your request and we’ll review it.
Can I see a proof before production?
Yes. We’ll provide a design proof for your approval before production begins. Please review spelling, colors, sizes, and placement carefully.
How long does an order take?
Turnaround depends on the order size, design, garment availability, and production schedule. Your estimated timeline will be confirmed with your quote. Rush service may be available for an additional charge.
When does production begin?
Production begins after the order details are confirmed, the proof is approved, and payment is received.
Can I make changes after approving the proof?
Please request changes before approving your proof. Changes after approval may affect the price and delivery date.
Do you offer different garment styles and colors?
Yes. Garment options depend on availability. Include your preferred style, color, and sizes in the order form, and we’ll confirm what’s available.
Do you ship orders?
Shipping options and costs depend on the order and delivery location. You can include your shipping needs in the order form.
What payment methods do you accept?
Payment options will be provided with your quote or invoice. Payment is due before production begins.
How can I get a quote?
Complete the custom order form with as much detail as possible. The more information you provide, the easier it is for us to prepare an accurate quote.
How do I contact Winner Made?
Use the contact form for questions about an order or service.
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